2. Please wait for a response from our customer service team within 24 hours.
3. Once you have received our go signal and paid for the additional shipping costs, we can begin the exchange! Please return our item to us back in its ORIGINAL packaging, plastic bags and CROW dust bag included.
CROW has the right to refuse any sale or exchange if our products are not returned in its original condition.
4. We will then get back to you via email about the processing of your exchange and your new item should be with you within 13 business days.